We want you to be happy with your purchase from smithoptics.com. Should you need to return a product, we accept returns for full-price online orders from smithoptics.com within 30 days of the purchase date. Full price and sales items can be returned and will be refunded to the original form of payment. The product must be unused and in the original packaging. $10 return fee (US only) for the printable return shipping label will be subtracted from your refund.
Extended Returns Information: For the 2023 holiday season, items purchased between November 10th and December 24th, 2023 can be returned until January 31, 2024.
- Orders placed through our Pro Program or other industry partners are not eligible for returns, exchanges, or credits.
If you have a question or concern about the quality or accuracy of your prescription order, please reach out to our RX Department before beginning a return.
If you have any questions or concerns about your order, please reach out using our Contact Us page.