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Shipping

  • Shipping Information

     

    Our Distribution Center works hard to process and ship orders in 1-2 business days for in-stock merchandise. Orders are packed and shipped within 2 business days. Orders placed on weekends or holidays will be processed the next business day.  Transit time is measured in business days which are Monday through Friday (excluding holidays). 

     

     

    Standard Shipping

    3 - 5 business days**

    Expedited Shipping 

    2 - 3 business days*

    APO/FPO Shipping USPS

    5 - 10 business days*

    *Shipping to Alaska & Hawaii may take longer.

    **Processing may take up to 2 business days before your order ships.

     

    Smith Optics RX

    Smith prescription eyewear orders will ship separately within 5-7 business days.

     

    I/O MAG Imprint 3D

    You will receive an email with instructions after purchase to complete your order. Once we receive your face scan, printing, assembly and shipping turnaround time is approximately 14 business days. 

     

    We are happy to offer free standard shipping in the continental US for full price orders of $50 or more. We are unable to provide free shipping to Pro Program member orders at this time. Please refer to the cart for the exact shipping costs per shipping method. 


    You can track the progress of your order by either signing into your Account or using our Order Tracker.

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  • When will my Smith Rx order ship?

    Once you've placed your order, it normally takes 3-5 business days to prepare a prescription order for shipping. If you ordered other gear withy your prescription glasses, those items will ship first.

    You can track the progress of your order by either signing into your Account or using our Order Tracker.

    Once your order ships, we'll send you an email with tracking details. You will get separate shipping confirmations for gear shipping from our Colorado warehouse and Rx product shipping from our Utah lab. You can also keep tabs on your order’s progress through the “Track My Order” link in your confirmation email. 

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