- After you download the Smith App, you will be prompted to enter your Email Address and App Code. (Note: Your email address must match what was used to complete your order.) Pro Tip: If you go back to your App Code & Instructions email after downloading the app, your email address and code will be autofilled into the Smith App.
- Make sure your face is clearly visible to the camera. Remove any headwear, face masks, and glasses. Pull your hair back to reveal your full forehead and ears. Make sure you have good lighting.
- Follow the on-screen prompts to complete your face scan.
- Review and submit!
How do I complete my face scan?
Have more questions? Submit A Request