- You will receive two emails after purchase: One with your order confirmation details and another with your App Code and Instructions to complete your face scan.
- Follow the instructions to download the Smith App and complete your face scan as soon as possible. Your order will be canceled within 21 days if we do not receive a completed face scan.
- After completing your scan, an email will be sent confirming it has been received. If there are any issues with your scan, we will reach out to you.
- We are committed to printing, building, and shipping your order within 14 business days from receiving your face scan.
- When your order ships, you will receive a shipping confirmation email with tracking information.
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