What do I do if I'm experiencing issues with my Smith prescription glasses? Sometimes, it takes a few days to adjust to a new prescription. If you are still having issues after a few days, please fill out the Smith Warranty Form so we can help troubleshoot the problem. Have more questions? Submit A Request Related articles Does Smith offer bifocal or progressive lenses? Tips for understanding and reading your prescription. What is your Smith Rx warranty policy? Warranty Policy I'm having trouble placing my Smith Rx order online. What should I do?